Our Terms and Conditions

Prices: The price of the accommodation includes the following: Electricity, Hot water, Central heating. The following are extra: Linen. Single bed:£7, Double bed:£11, Super King:£15. Towels one hand and one bath towel are £2.50 per person. These prices do not depend on length of stay. 

The Booking:

The hiring contract will be between you ("the Hirer") and Sheringham Cottages and shall be deemed to be made subject to these Conditions of Hire and governed by English Law. The Contract of Hire is not effective until Sheringham Cottages dispatch to the Hirer written confirmation of the booking this may be by e-mail or post.  

Once we have issued a Confirmation of Booking, you are responsible for the total published price of the property and extras as shown on the confirmation and this must be paid at least 6 weeks before the date of your holiday. 

 You must check your booking acceptance as well as any other documents we send you carefully as soon as you receive them. If any information appearing on any document appears to be inaccurate in any way, you must let us know straight away. We regret we cannot accept any liability to make changes if we are not notified of any inaccuracy in any document within 10 days of our sending it out.

The booking is for the number stated on the booking form. Changes to the number in your party must be made in writing and agreed by us. We reserve the right to increase the amount paid for the holiday should the party size increase. Under no circumstances can the "sleeps up to number" for the property, as stated on this website,  be exceeded. If this should occur the booking will be terminated immediately without any refund.

Cancellation and Insurance:

Once you have booked your holiday, our agreement is a legal contract and your deposit is non-refundable. If for whatever reason you cannot take your holiday, you are still liable to pay for the booking in full, even if we have not yet received your balance. If we do succeed in re-letting the booking, we may at our discretion, not demand the balance or refund the balance to you if you have already paid it. There is a £40-00 administration fee. Please note that your deposit is not refundable under any circumstances. For this reason we strongly recommend that you take out cancellation insurance, which is inexpensive and can be obtained from any good broker.        

Click here for world First Travel insurance

Non-availability of Accommodation:

We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund. 

Departure:

Please be ready to leave the accommodation by 10 am on the day of departure, unless otherwise arranged. Please leave the accommodation, clean and in the same condition as you found it. If you have made use of any further service for which payment has not been made during your holiday, we will provide you with an invoice which is payable on departure. 

Damages and Breakages:

Please take care with our properties and their contents. You are responsible and liable for any breakages or damage which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £20-00 if you did not report this.  

Keys:

House keys are the responsibility of the hirer should these fail to be returned on the day of departure we reserve the right to change the locks on the property immediately without notification, on security grounds. The full cost will be charged to the hirer.

Liability:

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Pets:

Well behaved small to medium breed dogs are permitted BY PRIOR ARRANGEMENT at the cost of £15 per booking/week/pet. Please note we do not allow dogs to remain in the property or garden unattended at any time. If we receive complaints or are called out to calm an unattended pet we will make a £25-00 charge payable immediately in cash for each call out.. 

Cycles:

Please do not bring cycles into any of the properties we will fully charge for damage or extra cleaning required as a result.

Data:

Any data collected during the course of this booking may be kept on computer. 

Arrival:

Your accommodation will be available to you at the time stated in the letter/e-mail we send you confirming receipt of your final balance payment. This payment should be sent six weeks prior to the commencement of your holiday. This is unless otherwise arranged. Please try not to arrive earlier, we will still be busy preparing your accommodation, and won't be available to meet you. We look forward to welcoming you to Sheringham cottages.

 Late arrival:

Should you be delayed and expect to be arriving after your agreed time, please phone (01263) 577560 before 9.30 a.m. when arrangements may be made to meet you. If you should be delayed en route and need to phone after 9.30 a.m. please contact 0778 0673017. (PLEASE ONLY USE THIS NUMBER ON THE SATURDAY). 

Please note: Late arrivals of over 1 hour will be charged at £25 extra unless prior arrangement has been made 

General: 
1) The person making the booking (who is responsible for the cottage) must accompany the party for the duration of the holiday and be over the age of 21. 
2) We reserve the right for the purpose of maintenance etc., to enter the cottage with or without workmen (even in the absence of the occupant) at any reasonable time. 
3) The booking is for the purpose of a holiday only and no security of tenure will be created.